Question 1

What does a ReplyRivet setup include?

Accepted Answer

The one-property pilot is configured around your approved property identity, offerings, and reviewed FAQ answers. It supports a clear flow for a web inquiry or an opted-in missed call, records the inquiry details and consent state, flags higher-intent requests for review, and routes unsupported or higher-stakes cases to an authorized staff handoff. Telephony, SMS, CRM, reservation, and durable outbound follow-up integrations are not promised unless a supported destination is configured.

Question 2

How long does setup take?

Accepted Answer

The current ReplyRivet setup offer is described as delivered in seven days. That window assumes the required property details, approved answers, and decisions needed for the pilot are available; the exact working plan is confirmed when your inquiry is reviewed.

Question 3

What is the setup price?

Accepted Answer

The one-time setup price is $3,000, with a $1,500 deposit. This FAQ does not add a checkout or payment promise; use the setup inquiry to confirm fit and next steps for your business.

Question 4

How do I start a ReplyRivet pilot inquiry?

Accepted Answer

Open the pilot inquiry and share the property, business type, inquiry sources, approved information, and the follow-up goal you want to test. ReplyRivet can then review whether the focused one-property pilot is a fit and confirm the next setup steps.

Question 5

How should I think about communication consent and opt-outs?

Accepted Answer

Consent and opt-out requirements can vary by channel, message type, location, and business. ReplyRivet can record consent and opt-out state in supported inquiry flows, but this FAQ is general information, not legal advice, and using ReplyRivet does not promise or guarantee compliance outcomes. Your business remains responsible for obtaining appropriate consent, honoring opt-outs, and getting qualified legal advice for its situation.

Question 6

Who is the pilot intended for?

Accepted Answer

ReplyRivet is positioned for eligible U.S. local businesses such as independent hotels, golf clubs, and event venues that want a governed next step after a web inquiry or an opted-in missed call. The pilot is intentionally scoped to one property so the approved information and staff handoff stay manageable.

Clear answers before the inquiry starts.

What prospective pilot clients usually ask.